Emerge Apps Blog

Why Most Producers Waste 90% of Their Prospecting Effort

Written by Dustin Boss | April 7, 2026 at 5:12 PM

Prospecting is hard. Especially in commercial insurance.

In the last two articles, we looked at two of the biggest reasons why. First, many producers are simply too busy maintaining their current book to consistently build a new one. Second, even when time is carved out, prospecting still feels uncomfortable, which makes it difficult to sustain.

Those two factors alone explain a lot.

But even when both are addressed—when time is protected and the mindset is right—many producers still find themselves putting in effort without seeing consistent results.

At that point, the issue usually isn’t activity or discipline.

It’s structure.

More specifically, it’s structure around where to focus—and what you’re actually trying to bring into those conversations.

 

Activity Without Coordinates

Most growth-focused producers are not inactive. In fact, many are doing more than enough activity to generate results. 

They are sending emails, making calls, and following up. The issue is not effort; it's how that effort is organized.

Without a defined target, prospecting becomes scattered. Outreach shifts between industries and company types. Follow-up happens inconsistently. Messaging is unfocused without clear purpose. Each action is disconnected from the next. 

Over time, this creates a pattern where activity feels constant, but progress feels limited. There is no accumulation of touchpoints, no growing familiarity with a specific group of companies, and no clear sense of momentum.

A useful way to think about this is through the lens of a flight plan. Taking off without a destination still requires energy and attention, but without coordinates, you are not moving toward anything specific. The same is true in prospecting. Without direction, effort gets spent, but it rarely leads to meaningful conversations or results.

 

What Changes When You Have a Defined Target

When direction is introduced, prospecting begins to behave very differently.

Producers who build consistent pipelines are not starting from scratch each day. They are working from a defined set of companies that fit their ideal client profile, and they are engaging those companies with a clear purpose.

That clarity creates continuity. Outreach becomes more relevant because it is tied to a specific audience. Follow-up becomes more natural because it is part of an ongoing process rather than a one-time attempt. Over time, each touchpoint builds on the last.

This is what allows effort to compound.

Instead of relying on isolated wins, you begin to see a pattern of consistent conversations and opportunities. The difference is not more activity. It is activity that is pointed in a clear direction, reaching out to the right companies with something relevant to them.

 

Start With a Real Target List

If there is one place to improve prospecting efficiency, it is here.

Prospecting without a defined list is one of the fastest ways to waste time and energy.

A strong target list does not need to be overly complex, but it does need to be intentional. Start with a focused group of 25 to 50 companies that clearly fit your ideal client profile. This could be based on industry, size, risk characteristics, or other factors where you have a clear opportunity to help.

This list becomes your working universe and gives you clarity on where your effort can actually make an impact.

Instead of constantly deciding who to reach out to, you are consistently engaging the same group over time. That consistency is what allows familiarity and trust to begin forming.

TIP: A great place to find prospects is OSHA's public incident data. You can find companies based on location, industry, size, and number of recent OSHA incidents, giving you a natural risk factor to reach out and help with.

 

Clarify the Conversation Before You Reach Out

Once you have a defined list, the next step is to determine what you are actually going to say.

Many prospecting efforts fall short because the outreach is too generic. It is disconnected from anything meaningful to the recipient, which makes it easy to ignore.

Before initiating contact, identify a relevant issue or insight that gives you a real reason to start the conversation, an opportunity for you to help. This might be a pattern you are seeing in experience modifiers, a compliance gap common in their industry, or a safety or claims trend that impacts cost.

This is where your approach begins to differentiate. 

You are not leading with a request. You are leading with something useful, something worth sharing. That shift alone can significantly improve response rates and conversation quality.

TIP: These are sometimes called micro-engagements, and they're a proven way to gain interest and build trust with prospects. Learn more about micro-engagements here.

 

Add Structure to Your Prospecting

A target list and a clear message are important, but without structure, they are difficult to sustain.

Structure is what turns effort into progress.

At a minimum, this means having a simple, repeatable plan for how you engage your list. For example, you might define how many accounts you will reach out to each week, how many follow-ups you will attempt, and how you will track those interactions.

Tracking does not need to be complicated, but it does need to exist. Knowing who you contacted, when you contacted them, and what happened as a result allows you to build continuity from week to week.

Without that, prospecting resets constantly.

With it, your activity begins to compound.

 

Next Steps

Most producers do not struggle because they are not working hard enough.

They struggle because their effort is not organized in a way that consistently creates meaningful conversations and results.

The Producer Prospecting Assessment was designed to help identify where that breakdown is happening. It looks at how your time is being used, how consistent your activity is, and how structured your approach is.

From there, it becomes much easier to see what needs to change in order to build a more reliable pipeline.

If any of this felt familiar, it is a good place to start. Take the assessment here.