When it comes to managing safety programs, it’s all about seeing the whole picture and developing a strategy that keeps people safe and well. As an agent, this means being integrated with your clients and providing them with perspective on why it’s important to keep their incident rate low and methods on how to do so. The key to prevention is knowing what has happened and why—and that can all be uncovered with data. Be sure your clients are recording the right activities and metrics as well as have a mindset that is conducive to safety. Ask yourself (and your clients):
1. What's the outlook on workplace safety?
It’s important to look at the collective big picture. Does the employer understand how their employees view workplace safety and the culture of prevention? For agents, it’s important that companies have a good idea of how employees view safety culture. Better yet, agents should be involved with their clients to help them lower their incident rate. To do this, consider:
- Helping clients implement measures to prevent accidents
- Creating methods for your clients’ employees to report potential safety issues
- Ensuring clients handle reports of safety gaps—and help them address these
- Following up with clients to be sure their company, as a whole, is working to prevent incidents before they happen
2. Is there an incident investigation process in place?
It’s important to have a plan of action to follow if and when an incident occurs. In order for an effective investigation to happen, managers, front line workers, and everyone in between needs to know what steps to take to ensure data and metrics are recorded quickly and accurately.
As an agent, help your clients outline what this process should look like. Create efficient and effective guidelines so that all employees know the proper steps to capture data and be an active participant in risk management.
3. What is being done to prevent future incidents?
The first step to preventing future incidents is to understand why they happen in the first place. Ensure clients are turning any incidents into a learning lessons and taking the right precautionary steps to prevent further incidents of a similar nature. This means keeping detailed records of what happens during day-to-day operations. Having a solid log of what leads up to an incident is one way to nail down what needs to change to prevent future incidents.
Be sure clients have effective strategies in place to promote workplace safety and lower the likelihood of an incident occurring again. A safe workplace environment is paramount in keeping your employees healthy and happy. The proper safety classes, training, guidelines, and management are just a few things that go into creating a positive and safe environment.
As an agent, it’s important that you provide your clients with ways to maintain or lower their incident rate. Make sure clients know why their TRIR score is important and that is directly correlates to their premiums. A high recordable incident rate means higher premiums and more surprise visits from OSHA, and your clients want neither.
Educate yourself on important OSHA calculations like this one, so you can support your clients in these critical areas. Grab this infographic which explains several common OSHA calculations and why they’re important for employers.